Wednesday, June 5, 2013

Building a Regional Wine Identity



In new wine growing regions, particularly those whose growing season does not support traditional vinifera varietals, isolating a grape that grows well and produces excellent wine is frequently a matter of trial and error.


Over time a convergence occurs between winegrowers and winemakers and the realization that a certain grape produces high quality wines.  In traditional and historical wine growing regions around the world, places like France and Italy, hundreds of years (and in some cases thousands of years) have elapsed and with it vast experience and knowledge have emerged.

Through practice and persistence wine makers in central France, because of landownership circumstance, geographic and climatic position, learned Pinot Noir made extraordinary wine.  Time not science; chance not marketing; and ultimately governmental regulation guided Burgundy to its preeminence.

Millennia of experience boosted the American wine industry as it began its ascent in the later days of the 19th century in California.  Borrowing the knowledge and experience of their European winemaking brethren the American wine industry from a historic perspective sprung up overnight.

In the last hundred years scientific advances from dedicated enological and viticultural research academies have brought about a renaissance in wine growing and making.  These benefits were not available to the French early on but are readily available to new wine growing areas today.  Wine regions no longer need to wait a thousand years or even a hundred years to craft great wines – the knowledge is available today! 

What is needed today is the intention to build regional wine identities.

The Brand Game. Think of wines from California and what comes to mind?  Even non-wine drinkers could probably name Cabernet Sauvignon and Chardonnay. Moreover, there is a certain mental picture that develops, an image, a feeling associated with California wines. Now think of wines from Iowa, Texas, Michigan, Virginia and Ohio – what wines come to mind?

According to Marty Neumier, who writes in “TheBrand Gap: How to bridge the distance between business strategy and design, a “brand isn’t what you say it is.  It is what they say it is.” He suggests we ask ourselves (and in this case think about your states’ wine brand) three questions: 1) Who are you? 2) What do you do? 3) Why does it matter?  Neumier posits unless you have convincing answers to each of these questions you don’t have a brand.

Strong Leadership. In my past professional life as a wine industry professional, I was fortunate to interact with many state associations whose mission is geared to support their members.  It quickly became apparent which organizations understand the big picture, of marketing, building brand loyalty and establishing a cohesive wine industry framework for their affiliates.

The Keys

Leadership – A single person who acts on behalf of the state wine industry association.  The vocal advocate of the association and face of the state wine industry.
a.       Respected – the effective leader needs to be a respected member.
b.      Vision - leader needs vision and persistence
c.       Marketing – excellent marketing skills are necessary
 
Communication – email marketing to wine industry membership via monthly newsletters; email marketing newsletter to industry supporters.  They all have:
a.       Website – frequently updated, easy to use, lists of wineries/vineyards with current contact information; events page.
b.      Facebook page – to communicate with supporters and promote events
c.       Twitter page – to maintain communication with supporters

Outreach – working with affiliated organizations to establish regional identities, joint marketing appeals, and combined grant applications.

Establishing a Signature Grape as Part of a Regional Wine Identity

“It’s too soon to identify a signature grape for our state” is a comment I frequently hear.  However, the same thing could be said about Indiana or Missouri and yet they have a very successful signature grape program. Check out these websites:


To me it is going to take someone in a leadership role to begin this conversation and if I know human psychology it will be another few decades before anyone is comfortable talking about, let alone naming a signature grape for your state.  The honest truth is we’re uncomfortable with change and establishing a signature grape for our state represents change. 

The argument that we don’t know enough about the grapes yet is partially true. However, beginning a conversation about the possibility of identifying a signature grape will be, in my mind, a turning point for each state. Once we can begin to narrow down on the best of the best we’ll (all of us) begin to do a better job with the particular cultivar.

Getting over our Grape ADD.  Ultimately it is as much about marketing as it is identifying a couple good grapes we begin to focus on. And I think it should be presented as a marketing strategy to begin to build brand identity outside of our particular state. That identification does not limit anyone’s ability to grow whatever grapes they want it is just the beginning of a long-term marketing strategy and with it a commitment to making great wines from a couple good grapes.

Taking this notion of a signature grape to building a regional identity would allow adjacent states to work together to seek grant monies for a regional campaign. Imagine regional marketing campaign along a shared Interstate (e.g., I-80, I-70, I-40, etc.). Perhaps a billboard campaign touting the greatness of obscure grapes like La Crescent or Frontenac or Traminette or Chambourcin!

Final Thoughts:  As wine industry professionals we’ve got a lot going on just with our own operations.  Taking time to consider long-term implications, strategies to build a regional wine identity and strengthening our infrastructure will take dedicated effort.  Modeling our state organizations after successful wine industry associations is a great starting point!

Monday, June 3, 2013

5 Creative ways to Remain Connected



Devoting adequate time to maintaining powerful relationships with your online friends, customers and fans takes diligence, energy and creativity.  Unfortunately, some businesses and organizations take half-measures and believe the relationship at point-of-sale or point-of-donation alone establishes long lasting connections.

Relationships take Time & Energy:  What are you doing?

It’s important to realize about ½ of your base (i.e., customers, friends, fans, clients, etc.) are missing out on your messaging if you’re only using traditional marketing.  Newspaper, TV, and Radio marketing hit only a small fraction of your audience these days.  Get this…”One in four teens are ‘cell-mostly’ internet users — far more than adults.”  Is your business/organization website up-to-date and smartphone friendly? (Source: PEW).

   
Finding and keeping customers is cheaper than attracting new ones.  Here are 5 ways creative ways to remain connected:

5.  Make your Website Smart Phone Ready – simplify your website design or create a mobile version.  Read what Entrepreneur Magazine says:  Link  

4.  Social Media – Connect with your audience where they hang out: Facebook, Twitter, LinkedIn, Pinterest, and YouTube.  Dedicate attention and time and content consistently to these channels.

3.  BLAST Text Messages – Have your fans opt-in for text messages.  Send TEXT Messages, Voice Messages, or Email messages via sources such as:  Wiggio or CallFire

2.  Go Old School – stand out from the crowd by sending an old-school newspaper tabloid to your friends, customers and fans via U.S. Mail Service.  The unexpected, hard-copy, paper, something you can hold in your hand, cut pieces and post on your refrigerator may be the ticket to remain connected.

1.  Fan Club – by remembering your customers’ special days and sending a personalized note you’re building powerful relationships.  It can be as simple as an email note, postcard, or sending them a text message, just sayin’ – “thinking about you, have a great day.”

WARNING!!!  All too often many of us have difficulty in finding the time to “deal” with marketing and maintaining customer relationships – when you feel this coming on, ask for help.

I’m fond of saying:  “You Can do Anything…but Not Everything.”  Good luck building and maintaining your relationships.

~Brad

Thursday, May 30, 2013

I'm Not Listening


For some businesses and organizations the sirens call beckoning them to social media has fallen on deaf ears.  Here are some recent marketing statistics that might make you think again.

Feelin’ Social?  Recently released data show the top 5 social media sites (and number of monthly users) are impressive:

#1 – Facebook (750,000,000)
#2 – Twitter (250,000,000)
#3 – LinkedIn (110,000,000)
#4 – Pinterest (85,500,000)
#5 – MySpace (75,500,000)

Big Deal?  “80% of marketers have no plans to use daily deal sites, such as Groupon or LivingSocial in the near future.” (Source: Forbes)

What Time?  27% of Time Online In The US Is Spent On Social Networking.  (Source: Marketingland